This Privacy Policy explains how Plantopia collects, uses, and protects your information, whether you're a child, a parent, an educator, or any other user of our site. We take privacy seriously for everyone, and we pay extra attention to how we protect children’s data. Please read the full policy below. For younger users, we’ve included a simple summary.

Kids’ Privacy Summary: How We Keep You Safe at Plantopia

Hi there! Welcome to Plantopia, a tiny world full of big fun, learning and adventure.

We care a lot about your safety. That’s why we want you (and your grown-ups) to know:

• We only collect the minimum information we need – like a nickname or drawing – and only with permission.

• If you're under 13, we’ll always ask your parent or guardian before collecting any personal details.

• We don’t track you or use your data for ads.

• If you or your grown-up ever want us to delete your info or stop using it, just email info@plantopia.garden.

We're here to make Plantopia safe, fun, and full of nature-packed adventures.

1. Introduction

This Privacy Policy explains how Plantopia collects, uses, maintains, and protects information from users of the plantopia.garden website and any associated apps or services. Plantopia is a digital experience designed for children, families, and educators. We invite young explorers into a vibrant, plant-filled world full of fun, learning and nature through the eyes of our friendly characters. Because our platform is designed for children, we take extra steps to protect your privacy and comply with global laws, including COPPA, GDPR, the UK Children’s Code, and other international regulations.

2. Who This Policy Applies To

This policy applies to all users of Plantopia, including:

• Children who visit or use the site

• Parents or guardians who assist children

• Educators and adults who engage with Plantopia for learning or support

• Any visitor who accesses the site or interacts with its features

3. Personal Information We Collect

We may collect personal identifiable information (PII), such as:

• Name or nickname

• Email address (for adults, or with parental consent for children)

• Messages or user-generated content

• Survey responses or competition entries

We only collect this when voluntarily submitted, and in the case of children, only with verified parental consent.

4. Non-Personal Information We Collect

We may collect non-personal information to improve how the site works. This includes:

• Browser type and version

• Device type and operating system

• General location (e.g., country)

• Site usage metrics such as pages visited and time spent

5. Children’s Privacy and Parental Consent

For users under the age of digital consent (13 in the UK/US, 13–16 in the EU, 14 in China), we:

• Require verifiable parental consent before collecting any personal data

• Limit data collection to only what's needed

• Allow parents to access, update, or delete their child's data by contacting info@plantopia.garden

6. How We Use Your Information

We use information to:

• Improve our site and features

• Respond to enquiries

• Run competitions, surveys, or newsletters (with consent)

• Provide age-appropriate experiences

We never use your data for behavioural advertising or location tracking.